Rasmussen University Student Guide: Support & Resources

Are you ready to embark on a new academic journey, but feel overwhelmed by the logistics? Rasmussen University is committed to smoothing your path, offering resources and support to ensure a successful and rewarding educational experience.

Navigating the world of higher education can be complex, filled with technical hurdles and administrative processes. Fear not! At Rasmussen University, they understand these challenges and offer robust support systems designed to assist students every step of the way. From technical assistance to financial aid, the university strives to create an environment where students can focus on what truly matters: their education.

One of the crucial elements for any student is accessing their student email, often referred to as their "smail" address. This is your gateway to essential communications from the university, including course updates, announcements, and important notifications. The university provides clear guidelines on how to locate this vital piece of information. Students can rest assured that the university's IT support team is available to help resolve any issues they may encounter, ensuring a seamless learning experience.

Rasmussen University understands that your time is valuable, and therefore, they are dedicated to helping students maximize their credits through their seamless transfer policies. This not only saves time but also saves money, allowing students to graduate as quickly as possible. In 2012 alone, the university accepted over 225,000 transfer credits, leading to significant savings for their students.

Recognizing that financial considerations can be a barrier to education, Rasmussen University offers the Online Kickstart Grant of up to $400 for eligible students starting on or before July 7, 2025, in select online programs. This grant is a testament to their commitment to supporting student success. Additional support, like the grant or laptop program, helps students to smoothly enter their next chapter.

At Rasmussen University, it is important that student success comes first. With comprehensive services, the university strives to create a supportive learning environment. To ensure that students are well-equipped to take on their academic challenges, Rasmussen University offers a wealth of resources and support services designed to facilitate student success.

Moreover, Rasmussen University partners with various vendors and publishers to provide students and faculty with the best course content. This ensures that students have access to up-to-date and relevant learning materials. Through this collaboration, the university continuously enhances the quality of its educational offerings.

The university is also working with the College Reading & Learning Association (CRLA) to make sure their tutoring and peer education programs meet the highest standards. The programs at Rasmussen have gained important certifications that show they are doing a good job in these areas. This focus on high-quality support reflects Rasmussen University's deep investment in student success.

So, how can you begin to navigate this landscape and make the most of the resources at your disposal? Let's delve into the specifics.

The university's commitment goes beyond academics. They've designed a system that ensures student have access to the tools, resources, and support they need to thrive. Whether you are starting your academic journey or looking to continue your education, you can be sure that Rasmussen University will support you along the way.

Are you ready to learn more? Let's get started.


To help you get started, here's a guide to the key resources available at Rasmussen University:



1. IT Support:

Rasmussen University provides students with dedicated IT support through its classroom IT support system. This system is in place to help resolve any technical issues students may encounter, ensuring that they can focus on their studies without being hindered by technical difficulties.


IT Support Can Assist With:

  • Login and Password Issues
  • Software Installation
  • Online Course Navigation
  • Student Email (smail)
  • Browsers and Operating Systems
  • Assignment Submissions and Archive Retrieval
  • FTP Account Setup
  • Textbook Shipment
  • E-textbook Access


2. Student Email (smail) Address:

Your student email address (smail) is a crucial form of communication. It provides access to course materials and important notifications. Most Rasmussen University student emails follow a consistent pattern, but in instances where multiple students share the same name, a number may be added to differentiate them.



3. Transfer Credits:

Rasmussen University believes in acknowledging your prior academic achievements. Their transfer policies help students receive credit for coursework already completed, potentially saving time and money. In 2012, the university accepted over 225,000 transfer credits, representing a significant financial benefit for students.



4. Financial Aid and Grants:

To support students financially, Rasmussen University offers grants like the Online Kickstart Grant, offering up to $400 for eligible students starting on or before July 7, 2025, in select online programs. They also provide access to information about financial aid options to make education more accessible.



5. Student Portal Access:

Log in to the student portal using your student email and password to access course materials, account balances, financial aid information, and other essential resources. The portal is your central hub for academic information and personalized communications.



6. Course Materials and E-Resources:

Rasmussen University partners with various vendors and publishers to provide students with high-quality course content. Students retain rights and access to electronic resources provided by the university and included in the course materials for the duration set by the publisher.



7. Accessing Vitalsource E-textbooks:

Rasmussen University provides access to Vitalsource e-textbooks through the Vitalsource Bookshelf website. Detailed instructions and support are available to guide you through the use of these resources.



8. Help Center:

The Rasmussen University Help Center is available to address any questions you may have. You can visit the help center to get assistance with any academic, technical, or administrative issues you encounter.


Here is a detailed table to assist with the above mentioned services:

Resource Description How to Access Purpose
Classroom IT Support Provides assistance with technical issues related to login, software, course navigation, email, browsers, operating systems, assignment submissions, file retrieval, and textbook access. Contact classroom IT support via the designated channel (likely a help desk or support ticket system). To resolve technical problems that might interfere with learning and ensure a smooth academic experience.
Student Email (smail) Your official university email address for receiving important information about courses, announcements, and other communications. Check your welcome materials, student portal, or contact IT support for your specific email address format. To receive crucial communications from the university, instructors, and academic departments.
Transfer Credits Allows students to receive credit for prior coursework from accredited institutions, helping them save time and money. Follow the transfer credit evaluation process; submit official transcripts from previous institutions. To expedite degree completion and reduce tuition costs.
Online Kickstart Grant Provides financial assistance to eligible students enrolled in select online programs. Check the Rasmussen University website for eligibility criteria, application instructions, and deadlines. To help cover educational expenses and make education more affordable.
Student Portal A central online hub for accessing course materials, account balances, financial aid information, and personalized communications. Log in using your student email and password via the Rasmussen University website. To manage your academic journey and access vital student resources.
Course Materials Access to course-specific materials, including e-textbooks and other digital resources provided by vendors and publishers. Login to the student portal. You will retain the rights and access to electronic resources provided by rasmussen university that are included in your course materials for the time period allowed by the publisher. To enhance your learning experience and provide essential tools for academic success.
Vitalsource E-textbooks Access to digital textbooks through the Vitalsource Bookshelf platform. Access the Vitalsource Bookshelf website and follow the instructions provided. To provide convenient access to required course readings.
Help Center A resource for addressing any questions or concerns related to academics, technology, or administrative processes. Visit the Rasmussen University website and locate the help center or contact support channels. To get answers, receive support, and resolve any issues you may encounter.


To reiterate, here is a quick checklist to keep in mind:

  • Access Your Student Email: Ensure you know your smail address to receive important communications.
  • Utilize IT Support: Contact IT support for help with any technical issues.
  • Explore Transfer Credits: Check if your prior coursework is eligible for transfer.
  • Look into Financial Aid: Discover grants like the Online Kickstart Grant and financial aid options.
  • Use the Student Portal: Log in to access essential course materials and manage your account.
  • Take Advantage of Course Materials: Use the digital resources, including Vitalsource e-textbooks.
  • Don't Hesitate to Seek Help: Visit the Help Center for any queries or issues.

Rasmussen University is committed to offering its students a supportive educational experience.

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